Shipping policy

Shipping Policy

At Mokja, we are committed to delivering your order as quickly and safely as possible.

Processing Time

All orders are processed within 1–3 business days after your purchase is confirmed.

Please note that orders are not shipped or delivered on weekends or holidays.

Shipping Time

Estimated delivery time is 4–8 business days, depending on your location and shipping carrier.

Please note that shipping times may vary during holidays, high-demand periods, or due to carrier delays.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email so you can monitor your delivery.

Incorrect Address Information

Please make sure your shipping address is correct before completing your order.

We are not responsible for orders delivered to an incorrect address provided by the customer.

Delays

While we aim to deliver all orders within the estimated timeframe, delays caused by shipping carriers, customs, weather, or other unforeseen circumstances may occur.